General Information

 

AVAILABILITY

NICO GIANI is currently experiencing a high demand on every style and therefore cannot guarantee the stock availability of every product. In the event of receiving a “SOLD OUT” notification, please send us an email to info@nicogiani.com and we will be happy to provide you with more information regarding our next restock. Another option is to add the product you are interested in to the WISHLIST so we will be able to inform you once the product is again available.
Pre-order or waiting lists cannot be accepted at this time. However, we can provide you with our list of partners who have the specific item in stock.

GUARANTEE

Our customer satisfaction is of great value to us, and we will repair any and all manufacturing defects as soon as possible. However, manufacturing defects are evaluated on a case by case basis with a valid proof of purchase www.danselente.com. Defects we have been informed of within 1 year of use will be accepted and addressed as soon as possible. NICO GIANI’s products guranteee is valid for one year after the purchase date.

PRODUCT AUTHENTICITY

Every product from NICO GIANI includes a card as a proof of product authenticity. Once the card is received, the serial number mentioned can be looked up on our website to prove its authenticity.